Insights

Your Factory Is Late. Can Your US Store Keep Customers Waiting?

A factory delay does not automatically change your promises to US customers. Review FTC shipping rules, delay notices, refunds and supplier contract options.

Your EU Customer Wants a Refund. Why Your China Supplier Contract Is a Separate Question

EU consumer returns and claims against a China supplier follow different rules. Build a process for withdrawal, defects, refunds and supplier recovery.

Your Supplier Admitted the Problem on WeChat. Is a Screenshot Enough?

A supplier message may help your China dispute, but identity and context matter. Preserve chat records, attachments and links to the transaction before filing.

You Paid for the Mold. Can Your Chinese Factory Refuse to Release It?

Paying for a mold does not settle every release dispute. Review ownership, factory possession, unpaid charges and transfer arrangements before changing suppliers.

Your China Supplier Changed Its Bank Account. Should You Send the Payment?

A new bank account on a familiar invoice can create serious risk. Verify authority, preserve payment instructions and plan a response before transferring funds.

Asset Deal or Share Deal in China? Compare the Transfer Work, Not Just the Price

Compare China asset and share transactions by liabilities, permits, contracts, employees and completion steps before selecting an investment structure.

Buying Assets in China? Confirm What You Can Actually Own and Use

Before an asset investment in China, examine title, encumbrances, permitted use and transfer conditions instead of relying on the seller's description.

Money Received from a Customer Led to an Account Freeze: Explain the Transaction, Not Just the Payment

When a customer payment is linked to frozen funds in China, organize the commercial chain and evidence needed to explain your role accurately.